This “Privacy Policy” regulates the processing of your personal data by our company. If you have any questions about our privacy policy, you can always contact us by email.

Personal data we process

We process your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Address
• Telephone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website
• Location data
• Internet browser and device typeSpecial and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are minor.  However, we cannot verify that a visitor is over the age of 18. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us by email and we will delete this information.

For what purpose and on what basis do we process personal data?

• We process your personal data for the following purposes:
• Handling your payment
• Sending our newsletter and/or advertising leaflet
• To be able to call or e-mail you if this is necessary to be able to perform our services
• Inform you about changes to our services and products
• Allow you to create an account
• To deliver goods and services to you
• We also process personal data if we are legally obliged to do so, such as data that we need for our tax return

Automated decision-making

We never make decisions on the basis of automated processing on matters that may have (significant) consequences for individuals.

How long we keep personal data

We do not store your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. We use a retention period of 12 months for all types of personal data.

Sharing personal data with third parties

We do not sell your data to third parties and only expire it if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for this processing.

Cookies, or similar techniques, that we use

We use analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We only use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. On your first visit to our website, we have already informed you about these cookies and asked for permission to place them. You can opt-out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information that has been previously stored through your browser’s settings.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation named by you. You can always send us a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data by email. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible.

How we protect personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us by email. We have taken the following measures to secure your personal data: xxxx We send your data via a secure internet connection. You can see this by the address bar ‘https’ and the padlock in the address bar.