Frequently Asked Questions
Safety and quality
Yes, all products are gluten free, and big majority also lactose free.
Yes, Iproduce artisanally based on your order
I only bake 100% gluten free products in my laboratory, so there is no risk of contamination.
I also pay huge importance to cross contamination risks, that’s why I store allergens as eggs and nuts in separate places, and I separate the processes of products containing allergens in time, with profound cleaning between one and another process.
I work with only with top quality ingredients in their category, sourced from the best suppliers in belgium, italy and UK, all certified gluten and lactose free, which are expensive to buy.
I produce personally and artisanally, on your order only, therefore production must be sustainable from the perspective of cost and time dedication.
Storage
The shelf life of each product is indicated on its product page.
I bake everything fresh based on your order, so the shelf life starts as soon as the products are on their way to reach your house.
for every product I state whether it is suitable for storing in the freezer. You find the conservation information on the specific product pages.
Viennoseries and cakes are packed in cake boxes. Biscuits in transparent, sealed bags.
Order & delivery
You can order via this webshop.
please note that, once I have no more production capacity for the next weekend, I will close the dates in the calendar.
This normally happens around wednesday late afternoon for coming weekend
For a special order out of the indicated delivery dates, or containing ad hoc products which are not available on the website, please contact me at joygfbakery@gmail.com
You can pick up, on appointment, at my laboratory in Rue Philippe Le Bon, 1000 Bruxelles; You will get a confirmation mail with the The complete address
Alternatively I can deliver to you, always on appointment if you live in Brussels or neighborhood (+/- 10 km) on Saturday or Sunday.
Group deliveries can also be organized in other areas of Belgium. If you would like to know more,pPlease send me a mail at joygfbakery@gmail.com
some products can also be shipped via BPost across Belgium, netherlands, germany and france. Please check that possibility on the specific product page
Where is Joy
In Rue Philippe Le Bon, 1000 Bruxelles. Please note this is not a physical store, pick up only can happen on appointment. The complete address is available at checkout and in the confirmation mail
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